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7 Spins Casino is an online casino offering gamers a straightforward, easily navigable and highly colourful user interface and a full range of enthralling casino games, comprising all types of Slots – including progressive jackpots – video Poker, table games, Keno and more.

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7 Spins Casino

Introduction

It was founded back in 2008 and more importantly for the purposes of this review, also offers members a live dealer section, and this is what our primary focus here shall be. 7 Spins Casino is owned and run by Winward Hall Ltd and operates under a commercial license from the jurisdiction of Costa Rica. What this means, among other things, is that unlike many online casinos out there today, 7 Spins Casino accepts players from the United States of America.

Live Dealer Casino

7 Spins Casino’s live dealer games offer players the feeling of playing in a land based casino, with real live dealers and an ongoing live chat facility to mimic the real deal. In other words, 7 Spins Casino’s live dealer section brings a strong social element - habitually associated with playing in brick and mortar casinos - to the online gaming experience, while enabling the player to play from the comfort of his or her own home! What’s more is that the usual concerns regarding online casinos’ Random Number Generators are eliminated when playing live dealer games, what with having a professional dealer or croupier deal out cards or spin a wheel before your eyes. And at 7 Spins Casino, the dealers and croupiers are second to none; they’re courteous, welcoming and knowledgeable, and they look the part too. The live chat feature not only enables players to ask questions and have them answered in no time at all, it also enables players to interact with one another, even engage in a little bit of live banter. 7 Spin Casino’s live dealer games are the epitome of online live dealer amusement.

Bonuses and promotions

7 Spins Casino boasts some of the best bonuses online for it registrants, including a €25 no deposit sign-up bonus and an attractive 3-stage deposit bonus. However, with this being a review of 7 Spins Casino’s live dealer section, we feel that it is mandatory to state that “bonus money, including any winnings made from bonus money, cannot be used to play” any of the live dealer games at 7 Spins Casino. This is quoted from a pop up window that alerts players attempting to play any live dealer games at 7 Spins Casino using the €25 no deposit bonus received upon registration.

However, 7 Spins Casino also offers an array of promotions, some of which may be taken advantage of by live dealer game players. The Weekend Raffle Tournament, through which lucky winners will walk away with a cool, high-tech gadget, is a case in point, as are the Daily and Weekly High Stakes Tournaments, offering $35,000 and $75,000 respectively as cash prizes for the top spots. Also, 7 Spins Casino routinely holds promotional raffles which are, needless to say, open to all players. These require players to deposit cash into their online casino account in exchange for raffle tickets. One such example is the Thanksgiving Raffle, running throughout the month of November 2015. In this case, each €100 deposited by players will earn them a single raffle ticket, which has the potential to win €2,500 each day throughout the month.

7 Spins Casino also holds regular Live Tournaments for Roulette and Blackjack enthusiasts. These vary in size and naturally, in prize money.

Software and Games

7 Spins Casino uses several games providers, which is how it is able to deliver top quality games to its customers in all its games sections. Software giants such as NetEnt and Betsoft feature among 7 Spins Casino’s software providers, but the most important one for our purposes here is TopGame. 7 Spins Casino’s live games are powered by TopGame, which has in turn partnered with two live dealer game specialists known as Visionary iGaming (ViG) and Global Gaming Labs (GGL) to provide live dealer games among its long list of games in its portfolio. Both ViG and GGL are therefore fully integrated into TopGame’s products to bring live dealer games to 7 Spins Casino’s clients too.

ViG and GGL use the latest technologies pertaining to video, audio and chat, broadcasting live dealer casino games from both purposely built studios and land based casinos. 7 Spins Casino features 3 live games in its portfolio; live Baccarat, live Roulette and live Blackjack. Live Blackjack is the crowd favourite, but the live Roulette and live Baccarat versions provided at 7 Spins Casino offer an equally engrossing live dealer experience. 7 Spins Casino offers multiple tables corresponding to each of the live games offered. Upon selecting one of the three available live dealer games, players are asked to choose the kind of table they would like to play on in accordance with the table limits they would like set.

For those of you new to any of the existing live games, an in-game help window is made available. This will provide novices with all the information they would require regarding how to play live Baccarat, live Roulette or live Blackjack, depending on the game of their choice.

Customer Service

7 Spins Casino is certainly a front-runner when it comes to customer support provision. We’ve already spoken of their in-game chat facility, which allows players to chat amongst each other as well as with the dealer or croupier. Well, a 24-hour live chat facility is also made available in order for clients to seek support with regards to any issue they may need assistance with. Besides the live chat facility, 7 Spins Casino also offers customer support through a telephone line, as well as through e-mail, with the respective number and address made freely available on the casino’s official website, within the ‘support’ page.

We thought we’d go ahead and test the customer service at 7 Spins Casino for ourselves and decided on using the live chat facility. We asked two questions; the first regarding their live dealer software, the second regarding their promotions and bonuses. It took a customer service representative by the name of Ella not more than a couple of minutes to provide us with all we needed to know regarding our queries and she did so politely and professionally. No complaints from us as far as customer support is concerned.

Banking options

The payment options available for 7 Spins Casino’s players are not lacking either. Naturally, players have a wider range of methods to choose from when it comes to making deposits than they do withdrawal methods. In order to affect a deposit at 7 Spins Casino, players may use Visa, MasterCard, American Express, Paysafecard and Entropay Credit and Debit cards; e-wallets Eco, Skrill, Qiwi Wallet, WebMoney and Neteller; Poli and Inpay instant banking; Sofort and iDeal online banking; Moneytrasnsfers fund transferring and Bank Wire transfers. Of all these payment methods however, only Bank Wire transfers and e-wallets Neteller, Eco and Skrill are made available as withdrawal methods.

For those affecting payments using Moneytransfers and WebMoney, 7 Spins Casino offers an additional 20% bonus. It also offers an additional 15% bonus to those making use of Qiwi Wallet, iDeal, Paysafecard, Skrill, Neteller, Eco and Poli. Keep in mind however, that live dealer games cannot be played using bonus cash or winnings made from bonus money. These withdrawal options are however available to “a specific number of countries” and it is recommended that players enquire as to their withdrawal options with 7 Spins Casino’s Customer Support Department prior to making a deposit.

For those banking with the use of EUR, USD, AUD and CAD, the minimum deposit amount of 25, whereas for those banking using ZAR, the minimum deposit amount is of 250.

Conclusion

All in all, 7 Spins Casino is a perfectly good destination for those seeking a live dealer casino providing an experience that is as genuine as it is safe. 7 Spins Casino uses the latest in encryption technology in order to protect customers’ personal information as well as their banking details. At the same time, it provides live dealer game enthusiasts with a genuine live experience that comes as close as one is ever going to get to the real deal these days. A perfectly recommendable live dealer destination.