THE BEST LIVE CASINOS AT YOUR FINGERTIPS

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Cool Cat Casino is an online casino with a jovial, cartoon feline theme. Unlike many casinos out there, Cool Cat accepts players from the United States of America and holds a standard business license from the jurisdiction of Costa Rica. Cool Cat Casino is owned and operated by Virtual Casino Group and offers a full range of online casino games to suit everyone’s needs and desires, including a vast selection of classic, video and progressive slots, table games, 21 games, video poker and much, much more.

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What concerns us here however, is the casino’s live dealer games section, which for those of you who are easily frustrated when navigating the World Wide Web for something you know exists in vain, may be found at http://www.coolcatcampaign.com/landing/live-dealers. Cool Cat Casino is renowned, among other things, for the high number of bonus codes they publish on a frequent basis, which serves to add a fresh sense of excitement for its patrons as well as more chances for big wins. It was established back in 2002.

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Cool Cat Casino

Live Dealer Cool Cat Casino

Live Casino Cool CatCool Cat Casino’s live dealer games cater for those casino lovers who like the idea of playing from the comfort of their own home or a handy mobile device but at the same time, relish the feel and atmosphere found at a traditional land-based casino. Cool Cat’s live dealer casino brings the traditional experience to online players by providing top quality casino games and experienced live dealers with the knowledge, skills, manner and experience to make your casino session as memorable and as enjoyable as it can be. The social element is strong when playing live dealer games at Cool Cat, thereby removing one of the most common complaints about online casino games, the lack of interaction with dealers and other players on your table. The live chat feature means that players may exchange thoughts, remarks and even a little banter during games, while they can also have any legitimate questions answered by the dealer or croupier manning their table. Having a live dealer or croupier deal your hands or spin the ball and wheel also enables you to rest assured that all games are fair, since everything unfolds in front of you. And even though computerised Random Number Generators are a safe bet in reality, there are many players who are ill at ease at the idea of trusting in a computerised algorithm to determine a game’s outcome. You’ll have no such worries when playing Cool Cat’s live dealer games. What’s more is that Cool Cat’s live dealer games come in no less than a whopping 23 different languages, so no matter where you’re from, you’ll feel right at home at one of Cool Cat’s live dealer tables.

Bonuses

Bonuses and promotions are certainly never lacking at Cool Cat Casino. In fact, players are offered a whopping 1,000% sign-up bonus, a number of monthly promotions, VIP loyalty promotions, and even a Cool Cat lottery. But this is a review of Cool Cat’s live dealer section, and in its bonuses and promotions rules, Cool Cat states that “Live Dealer games can only be played using funds from the player’s Withdrawable Balance. Bonuses and No Deposit Bonuses cannot be used to play Live Dealer games.” This means that winnings made from bonus money may not be used to play Live Dealer games either, unless and until the wagering requirements on the bonuses are met and the money in one’s account becomes ‘withdrawable.’

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This is not to say that all promotions are closed to live dealer players at Cool Cat; there are several ways in which live dealer game players may benefit from Cool Cat’s promotions. Yes, such players must play using their own deposited cash – which is fair enough we guess – but their bets still count towards certain promotions such as the Cool Cat lottery. Cool Cat’s loyalty programme (the VIP Club) is also open to live dealer game players who may use their earned comp points and club level to play other, qualifying casino games at Cool Cat Casino. Becoming a Cool Cat VIP requires an invitation from the Casino, so make sure you use the live chat to enquire about the path to becoming a Cool Cat VIP.

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Software and Games

Cool Cat Casino’s games are powered by RealTime Gaming (RTG), a stalwart in the world of online casino software and complete casino solutions since 1998. RTG is arguably one of the most well-known software platforms in the world and certainly the largest casino software provider serving the US market. What RTG brings to Cool Cat Casino’s live dealer games is what it brings to the rest of the games it provides; flawless audio and graphics. The picture is crystal clear and the audio too, leaving no room for complaints, even from the most difficult of players. So, Cool Cat Casino may not have a multitude of software providers powering their games, but then again, it only requires one good one.

Live Casino GamesCool Cat casino offers four different live dealer games. These are Live Roulette (European Version), Live Baccarat, Live Blackjack and Live Casino Hold’em. Each of the four games offers players access to a live in-game chat through which to chat with players and the dealer or croupier, as well as access to useful information such as game rules and game history. Players also get the option to change the camera angle to get a closer look at crucial aspects of each respective table, as well as to alter or mute the in-game audio. So, the four expected classics are all featured at Cool Cat’s live dealer section, so there are no complaints at far as game variety is concerned. Some games come with a selection of different tables that in turn, have different table limits linked to them too. Cool Cat’s live dealer website (address listed in the intro above) mentions an American Roulette too, so keep an eye out for any additions to the casino’s live dealer game portfolio in the near future.

Customer Service & Payment

Live Casino SupportCool Cat is no slacker when it comes to customer service. And this you can tell in a heartbeat, simply by means of a quick glance at their homepage. They list international toll-free telephone numbers which clients may use to gain instant support right beside a clickable icon leading to their live customer support chat, which is in turn available to Cool Cat clients on a 24 hour basis, 7 days a week. In effect, you may change the page you visit on Cool Cat’s official website, but the site’s header, which features the customer support portals, remains the same in each. We decided to put the live chat to the test and were assisted by a well-mannered, up-to-date, English-speaking young man in less time than it took us to communicate our query. Clients who wish to use e-mail or send a fax to ask questions or launch a complaint are also given the facility to do so and Cool Cat Casino lists all the relevant information on its official website.

Cool Cat Casino allows clients to bank using a number of different options. Deposits may be made using MasterCard or Visa credit and debit cards, Visa Electron, Neteller (for non-US players) and e-cheques. So, in comparison to most online casinos out there, there isn’t much choice as far as deposit options are concerned. On the other hand, the methods allowed for making deposits are some of the most commonly used banking methods in the world. Like at most online casinos, withdrawals using credit cards are not allowed at Cool Cat. The withdrawal options at players’ disposal include Neteller, Cheque (Federal Express Cashier’s Cheque), Click2Pay and Bank Wire Transfer. In other words, there could be some players who would be left wanting from the lack of withdrawal options too.

Conclusion

There’s absolutely no reason for any live dealer game enthusiast to hesitate in taking a stab at playing at Cool Cat Casino. Besides the fantastic software platform, the game variety, the fabulous dealers and great customer support, there’s also the security and fairness aspect that makes Cool Cat a highly recommendable live dealer game destination. The casino uses 128-bit SSL encryption technology to ensure that customer data is kept as secure as can be and has all its games TST tested to ensure fairness throughout. Give Cool Cat a try; you won’t be disappointed.