Live Casino FAQ

Never played in a live casino before? Here are some of the most common questions about playing in a live casino. Just read through the frequently asked questions below. After that you’ll be ready to win big!

Frequently Asked Live Casino Questions

What are live casinos?

Live casino games are streamed live on your screen. When playing at a live casino, you get to play with a live casino dealer. It’s just like being in a real casino, the only difference is that you get to play from a nice place called home. Instead of a random number generator dealing your cards at the blackjack table, you have a real person on the dealer’s side that interacts with you. The dealer answers questions about the rules or strategy of the game you are playing, or take part in normal conversation. Live casinos offer the best table games and the most friendly and professional dealers you will meet. You can chat away with them via the online Live Chat application. When you play a game in a live casino you’ll feel like you’re on the casino floor!

How do I start playing in a live casino?

Look for a casino that offers live dealer games. After that you’ll need to download the casino software, or open the browser based live games. The majority of the casinos require you to open a account before you can play the live games.

How do I register at a live casino?

If you want to play in a live casino, you’ll need an account. The registration is very easy, all you must provide is some basic info, such as name, date of birth and address. You can choose a username and password, select your gender and provide a security question and answer, in case you forget your sign-in details. After that you’ll need to verify your details. The live casino will send you an email for you to confirm. Bear in mind that you need to be over the age of 18.

Why should I choose a live casino over a regular online casino?

Live casinos do an excellent job in representing their land based counterparts in digital form. Other than the fact that you’re able to play from your own home, you’ll also find that online casinos offer a lot more advantages than regular online casinos do. A Live casino delivers an exciting and authentic feel as you play your favorite live casino games. Other benefits include leader boards, dealer chat, and increased in-game statistics. The highlight of playing online Live Casino is the professionalism and service from the live dealers. Well presented, friendly and knowledgeable, they are at your service from the moment you enter the table.

Which is the best live casino to play at?

The internet is filled with live casinos. The fact that there’s so much to choose makes it difficult for gamblers to choose one. However, if you prioritize a couple of aspects, you’ll be able to find your live casino in no time. A few of the most important things to look at the are the bonuses and promotions, reputation, regulation, licensing, security and the array of games the live casino offers. MrLive recommends you read some casino reviews, in order to get an insight into the best casinos. Through these reviews, you’ll be able to find out what the live casinos are all about.

What games can I play in a live casino?

Live Casinos want to give you the casino experience which is offered at land based casinos. That’s why they offer the greatest casino classics. If you sign up to a live casino, you’ll be able to play the best of the best games.


The most popular casino banking game in the world. Blackjack is a card game between the player and the dealer. Players compete against the dealer, not against other players. It is played with one or more decks of 52 cards. The goal of the game is beating the dealer.

It’s easy to learn and offers great odds. If you take the time to learn the basics your chances of winning are better than at any other game.


Roulette is a live casino game where players choose to bet on either a single number or a range of numbers, the colors red or black, or whether the number is odd or even. To determine the winning number and color, the dealer spins the wheel, drops the ball and waits until it falls into one of 37 (French/European roulette) or 38 (American roulette) colored and numbered pockets on the wheel.

Casino Hold’Em

This banking game was introduced in the year 2000. Gamblers play this game in live casinos around the world. Casino Hold’Em is based on the traditional multiplayer Texas Hold’Em. The big difference: you play against the house, not against other players.


Baccarat is a comparing card game played between two hands, the “player” and the “banker”. Each baccarat coup has three possible outcomes: “player” (player has the higher score), “banker”, and “tie”. The goal of Baccarat is to get as close as possible to the number nine. Live Baccarat plays the same as traditional Baccarat, played with eight decks of 52 cards. You can wager on whose hand will win, yours or the dealers. Baccarat has many different bet types and payout options, making it the perfect game for players that want a simple game with big payouts.

Sic Bo

An ancient Chinese game, widely played across the world countries. Live Sic Bo is simple, the rules are easy to learn. It is a dice game that is based on luck. Many live casinos offer live Sic Bo because it has a big variety of betting options.

Caribbean Stud Poker

Caribbean Stud Poker is a variant of the popular Texas Hold’em poker, played against the house. The goal is to beat the dealer’s hand by getting the best possible five-card hand. All of the action is handled by a live dealer who will continue to interact with the players throughout the session.


This is one of the easiest and simplest casino games to play, which makes it appealing to any beginner. The goal of the game is to simply guess whether the next card to be revealed will be higher or lower than the one already on the table.

 3-Card Poker

In Three Card Poker, players compete against the house. The dealer needs a Queen high to start a hand, and payouts of up to 100 to 1 on a pair or better give you a great number of ways to win. The game is played with a standard single deck of 52-cards and is shuffled after every round.

Look at our Game Guides page in order to find out more about these games and others.

Which games have the Best Odds?

It goes between online roulette and blackjack. Many players fail to realize that not all games give them the best odds of winning. Table games have nice odds, but blackjack is the one with the best odds. The house edge is just 1%. Stick to red/black betting when playing roulette and your chances of winning are almost 50/50. Live roulette also offers good odds if you bet on evens or odds, 1-18, or 19-36.

Can I play Live Games for Free?

Most of the time it’s not possible to play live games for free. To play the live games you’ll need to open an account, but this doesn’t mean you immediately have to start playing for real money. The majority of online casinos give you the option to try out some of their single player games for free. The free games will not allow you to win real money, because you have to bet real money in order to win real money. But you’ll be able to learn how the games are played. If you use the free games you can test the rules and your strategies, without spending a single dime. Once you have tried the games, you can play them at your very best.

Can I play on my mobile or tablet?

Gambling in live casinos on portable media devices is becoming more popular by the day.

In the last couple of years’ gamblers more often choose to use their phones and tablets when playing live games. Live Casinos which offer the option of gambling on a phone or tablet try to bring the online casino experience which you’re usually able to enjoy on your computer.
You’ll be able to play at live casinos through one of the browsers. It’s a little bit harder to find mobile applications which will allow you to play for real money on Android or IPhone. If you like to play on tablet or mobile, we recommend that you have a look at our tablet and mobile pages to learn what you should look for.

What happens if I disconnect during a live casino game?

Each live casino will have different rules with regards to disconnections. If your internet connection goes down, you will have a certain amount of time to reconnect. When you are reconnected, the game continues. If you can’t reconnect, the winnings will be handed out as if the game was finished. If you lose connection before the end of the game’s the last deposit that you made is counted as the last one and the game continues.

How do I talk to the live dealers?

Players can use the live chat function on the left or right of the screen, which allows you to talk with the dealer. Dealers will answer questions about the game you are playing or take part in normal conversation. It’s brings a cool social element to the table.

Can I play in multiple live casino tables?

Live casinos will allow you to play multiple tables. Great if you want to play blackjack and roulette at the same time!

Do I need a fast internet connection to play in a live casino?

The live streaming feature of live casino games asks for a good connection. Slow internet will make it difficult to communicate with the live dealer. If you are playing on a mobile or iPad, 3G or 4G internet connection will do the trick.

Can I change the quality of the streams?

In most live casinos you can. Use the options table to customize.

How Much Can I Win at A live casino?

There’s no limit. You can turn a small deposit into thousands of dollars in a sec. You can lose money just as quickly.

How do I make a deposit?

Making a deposit is easy. Go to the cashier page and select the payment method you want to use. Select the deposits tab, choose your method, enter the amount you want to transfer and fill out the details. The deposits can be made instantaneously on the casinos banking page.

What deposit methods are available?

You’ll have plenty of options when funding your casino account. Live casinos offer a wide variety of payment methods. Credit cards like Visa, MasterCard and American Express and e-wallets such as Skrill, Neteller and PayPal, among others. Check which payment options the casino offers. Make sure that your preferred payment option is available. Deposits and withdrawals shouldn’t be a hassle, gamblers like it fast and easy and live casinos know this.

How do I withdrawal money?

Go to the cashier page and selected one of the available options. Most of the live casinos have a limit on the amount that a player can withdraw during a period of time. Some casinos will put a limit on the amount of cash that can be withdrawal. You’ll find daily, weekly, and monthly limits. Sometimes high rollers are offered higher withdrawal limits than regular players. Cashing out your winnings can’t be done as quickly as making a deposit, the time it takes varies per which payment method you use.

How quickly can I cash out my winnings?

Cashing out your winnings can’t be done as quickly as making a deposit, the time it takes varies according to which payment method you use. The process of asking for a cash out is simple, it takes a minute or two. Getting the cash in your wallet may take some time, depending on the banking method. E-wallets are fast. Credit cards take a few days. Cash transfers take 3-7 days, the same goes for bank wires.

Can I track my previous deposits and withdrawals?

You can view your payment history. The live casino saves every deposit and withdrawal and you can track your previous deposits and withdrawals.

Is my personal information secured?

Live casinos use SSL certificates to encrypt all information. SSL Certificates are used to establish a secure encrypted connection between a browser (your computer) and a server (the live casino). The SSL connection protects sensitive data, such as credit card information.

Are the games fair?

Dealers are educated according to professional casino standards. Rigged live casino games would kill the reputation of the live casino in a second. The live casinos don’t even need to cheat, they have the house edge and make enough profits. If an online casino was caught cheating, they would lose their credibility and profits. It’s not worth it to them. All of the games are certified by independent experts, so you can be sure that everything is in order. There is always a casino manager available and the live casino uses surveillance during opening hours. Look for online casinos that are eCOGRA certified. eCOGRA (eCommerce and Online Gaming Regulation and Assurance) is a non-profit company that sets the standards casinos must meet in order to give players a fair and safe experience.

What are Casino bonuses?

A Casino bonus is free cash given to players for joining and making a deposit. Most of these bonuses have wagering requirements. There are a lot of different bonuses besides the first deposit bonuses: free money bonuses, free spins bonuses, the refer-a-friend-bonus, high roller bonuses, match bonuses, sticky bonuses, loyalty bonuses and no deposit casino bonuses.

What Is a Welcome Bonus?

Almost every live casino offers welcome bonuses, meant to get gamblers started with some extra money. Always check the wagering amount and the bonus limit.

How do I get the welcome Bonus?

You get the welcome bonus when you sign up as a new player at the live casino. Click on the bonus and follow the instructions. Your bonus will be determined by the amount you’re depositing, the match percentage and how loyal you are to the live casino.

How Can I get the most out of my Bonus?

If you’re a high roller, you’ll be able to get the most out of your bonus by depositing more money. The live casino will have a bonus limit in regards to the amount you’ll be able to receive.

When Can I cash out the bonus?

The bonus money is based on a variety of factors which include; the amount you deposit, the bonus match percentage and the amount you’re able to receive. Take a close look at the terms and conditions of the welcome bonus that you’re interested in before claiming it.

What are wagering requirements?

Almost every bonus you receive from a live casino comes with a wagering requirement, the amount you will need to bet in order to release your bonus winnings. Some casinos have a condition on the games you choose to play and how you’re allowed to meet the wagering requirements.


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