Rich Casino is an online casino sporting an interface that is true to its name; it screams luxury, opulence, affluence and fortune from the moment you set eyes on its lobby, right through to your gaming experience. Rich Casino is owned by Winward Hall ltd and operates under a license from the government of Costa Rica. It has been in operation since 2009 and delivers an illustrious, holistic casino gaming experience to its clients.play now
Rich Casino delivers the full casino package, inclusive of a huge selection of slots (including progressive jackpots), an array of table games, card games, and everything else one would expect of a far-reaching online casino. This review however, will focus on Rich Casino’s live dealer section in particular. Unlike many online casinos out there, Rich Casino welcomes players from the United States of America.play now
Rich Casino’s live dealer games bring the traditional brick and mortar casino experience to your home or mobile device, thereby eliminating the most commonly proclaimed disadvantage of playing in an online casino as opposed to a land-based one; the lack of a strong social element to the casino games. Yes, playing non-live casino games online does come with its advantages too, but for many players out there, nothing beats the experience of having a real live dealer deal out your cards or a live croupier spin the Roulette wheel in front of you. This also eliminates any player apprehension with regards to online casinos’ Random Number Generators, as it assures gamers that games are played correctly and fairly. Rich Casino’s live dealers not only look fantastic, complementing players’ real casino experience, but they’re also knowledgeable about the games they operate, very approachable and responsive, and provide excellent assistance for players seeking game information or simply to have a gratifying chat. The live chat feature when playing live dealer games at Rich Casino also enables players to chat with one another, bringing us back to the strong social element involved when playing live casino games online.
Rich Casino offers its patrons an array of promotions and bonuses that make playing at Rich extra special. Unfortunately for its live dealer game players, trying to play any of the live dealer games on offer with any earned bonus money or winnings made from bonus money will prove futile. Attempting to play a live dealer game using the $25 no-deposit bonus Rich Casino offers all members upon signing up for instance, will be met with a disclaimer window stating “you have insufficient cash balance to play this game. Please note that bonus money, including any winnings from bonus money, cannot be used to play this game.” Also, some of Rich Casino’s promotions are not available on live games, either because they are exclusive to particular slot games or because they are exclusive to video slots in general.
Live dealer game enthusiasts however, may take advantage of some great promotions offered by Rich Casino. Rich Casino’s Weekly High Stakes Tournament, for which player access is granted by invite, has seen many live game player winners, as has Rich Casino’s 100K Tournament. Both promotions run on a weekly basis and offer $75,000 and $30,000 as grand cash prizes respectively. The latter however, does not require an invite for participation; only a minimum of $25 deposited within a specified timeframe. Some raffles with fantastic prizes are also open to all Rich Casino members, including live game lovers. The Sun City South Africa Raffle for instance, gives all players an opportunity to win an all-inclusive holiday for two to Sun City in South Africa! Deposit to gain tickets for this one; the larger the deposit, the higher the number of raffle tickets you receive.
Rich Casino’s games are powered by a number of software titans, which is why Rich Casino is able to offer its members nothing but top quality games in all casino game sectors. Rich Casino exhibits games created by no other that Topgame, Betsoft Gaming, iSoftBet, Play’n’go, NetEnt, NYX Gaming Group and Visionary iGaming. For the purposes of this review however, it’s the final one in that long list that concerns us. Rich Casino’s live dealer games are provided by Visionary iGaming (ViG), a specialist in live dealer games since 2008, providing one of the best online live dealer experiences on the web. The software platform uses the best video, audio and chat technologies to broadcast live casino games, both from within actual land-based casinos as well as from within special studios set up for the purpose. Rich Casino offers three of ViG’s four live games, Live Blackjack, Live Baccarat and Live Roulette.
There’s only one version of each of the three live games available at Rich Casino, so there’s not much choice for players in terms of live game variety. However, each of the versions is a respective classic, and there are different tables with different accompanying dealers and limits. Selecting any of the live games will prompt the player to select his or her table limits, which would in turn direct the player to a suitable table. Each of the interfaces allows the player to access information regarding the table limits, detailed rules to the game being played and a live chat, which would have the dealer participate in orally, and other players in text form. The audio quality is flawless, as is the video feed for each of the three live games available.
As far as customer service is concerned, Rich Casino is second to none. There are several online reviews that will attest to this, but we didn’t take anyone’s word for it and thought we’d test the claim ourselves. And guess what; it’s true. Not only does Rich Casino offer members 24/7 support through e-mail, multinational toll-free telephones lines and fax, but it also offers a 24/7 live chat facility, which we thought we’d put to the test. We thought we’d ask a question concerning their live dealer games and within no time at all, a customer service representative by the name of Paul had our question answered, following it up with additional information he thought we may or may not need. Brilliant! Rich Casino’s live chat service may be accessed through any one of their website pages too, not requiring the user to navigate to a specific page for client support. Again; brilliant!
Users may benefit from a multitude of banking options at Rich Casino too. For making deposits, the casino allows Visa, MasterCard, Diners Club, Discover, American Express, Skrill Moneybookers, NETeller, Click2Pay, EcoCard, Instant Banking by Citadel, ecoPayz, Money Transfer and Bank Wire Transfers. Like at most online casinos, the list regarding withdrawal options is not as long. Nevertheless, it’s also quite extensive. Withdrawal options include Skrill Moneybookers, NETeller, EcoCard, Cheque, ACH and Bank Wire Transfers. So you’re sure to find a banking option that suits you at Rich Casino.
Rich Casino provides online gamers with the full package, but it’s also a safe bet when it comes to its live dealer games. With certification from Norton, Gaming Labs and PCI Security, gamers may rest assured that their information and money are as safe as they’re going to get. Rich Casino is also recommended by Online Casinoreporters, as is evinced by the seal on the casino’s official website. We recommend Rich Casino for live dealer games with no hesitation whatsoever.